FAQ’s

IRSI Media SA Pty Ltd (publishing) recognises that the maintenance of defined quality standards in all aspects of performance is critical to our success. As part of our Total Quality approach we are committed to a quality policy, which will assure our customers that our business as a whole achieves a recognised standard of performance. We will invest as appropriate in both equipment and people to provide our customers with a cost effective solution to their public relations and advertising requirements.

All systems and procedures are designed to ensure that Customer requirements will be fully understood and satisfied

Supplier Quality Management is based upon IRSI Media internal processes and on a partnering approach to obtain defect free Products & Services every time

Achievement of the required quality standard is a core responsibility of the Managing Editor. Contracted freelancers working on different facets of the publication are given an opportunity to contribute to the continuous improvement programme.

Quality Management activities is planned and based upon minimising risk and eliminating errors.

We develop freelancers skills and increase their contribution through effective leadership, motivation and training. We comply with the requirements of the Quality Management System as well as continually improving its effectiveness.